Not pictured: Brown
Not pictured: Brown
Not pictured: Brown
Size:
100 x 141cm
Colour:
Brown
Shipping fees may apply*
Get it by Thu, 18 Jun
to
EC1A 7ES
Warranty Length: 2 Years
Solid Wood Frame
Assembly Required
Pieces Included: Slat Kit
About This Product
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Rated 1 out of 5 stars
Showing 1-2 of 2 reviews
Rated 1 out of 5 stars
Colour:Natural,
Size:Double (4'6)
Faulty product delivered with no compensation offered. The delivered product was missing two planks, which support the stability of the board when attached to the bed. I reached out to customer support, who first apologised for it, but only offered 20% discount in a future purchase as compensation (why would I want to but anything else from them?). After insisting on further compensation, the customer support agents changed their argument, saying that the missing parts were never supposed to be shipped as apparently weren't part of the current version of the product. If this is true (which I highly doubt), it makes the product flimsy. I would not recommend to buy at all. Lastly, the customer support only offered me a refund if the product was returned, which happened after I had invested time in assembling the product. Annoying to say the least. I do not recommend the product nor buying from Wayfair in general. This is one of the worst customer support interactions I've ever had.
Rated 1 out of 5 stars
Size:146 x 100 cm
The product is not a bed frame just a headboard. Will return.
Rated 4.6 out of 5 stars620 total votes
Rated 4.7 out of 5 stars164 total votes
