Terrible experience. A lot of missing parts when it got delivered - which means that I cannot even start building the bed post unpacking ‘everything’. The quality of the materials is also not great and few parts were damaged. Best part is that I’ve ordered the missing pieces but got informed that they do not have them anymore. So I am left with a structure I cannot use because 5 important pieces were missing at delivery and don’t seem to even exist anymore. Worst service ever. Not sure what I am supposed to do now.