Novilla 25cm Gel Memory Foam Pocket Sprung Mattress

My daughter loves this mattress

Decently priced and comfortable

This mattress is just awful. I've probably had it for about a year and the only reason I didn't return it straight away was it weighed 4.5 stone and I had to get it upstairs on my own. It's way too short for the standard small bed frame - maybe 20cm too short altogether. I'm 5'4" and have to sleep diagonally so my feet don't hang off the end. It is also so uncomfortable that I've ended up with chronic back pain. Unfortunately, I can't afford to replace it. Avoid at all costs!

When we first got this mattress, it wasn’t perfect—it arrived with some glue on it, but Wayfair was quick to offer a discount, which was great customer service. Initially, the mattress was okay—comfortable but not amazing. However, after about 8 months, I started experiencing back pain, and my wife followed around the 9th month. When we checked, we could clearly see the mattress had sagged and was no longer providing proper support. It doesn’t keep our posture aligned, and it’s just not holding up well. Overall, while the customer service was good, the mattress itself has been disappointing. The durability and support just aren’t there, and we’re now dealing with discomfort and poor sleep. I wouldn’t recommend it if you’re looking for something that lasts.

Good product for a good price but delivery let it down. Wayfair shouldn’t state an estimated delivery timeframe if their courier can’t uphold it. Communications around rescheduled delivery were poor just new email stating a new date. If ordering expect it to be late and only get a call 30 mins before it arrives

Awful quality, a few months using it and it's sinking

Wonderful mattress

Nice comfortable

Nice uncomfortable

Great item