NeoDirect

Black

From ice-cold slushies to frozen cocktails, enjoy a huge range of drinks thanks to this easy-to-use machine, which crushes ice AND stirs your drinks. With its gorgeous retro design, the deluxe ice crusher is perfect for entertaining guests or bringing something different to your BBQ, and will go down a treat at children’s parties! You can choose either fine or coarse shaved ice by turning the dial on the front of the machine. Once crushed ice falls into the jug, it is constantly agitated by the stirrer which helps prevent it from sticking together, and if you add your fruit juice, alcohol or syrup to the jug, your drinks will be stirred too. There is even a measuring guide on the jug which tells you how much liquid should be added per quantity of ice so you’ll have the perfect slush consistency every time! Hooray! The 1 litre jug removes for easy serving – if you want to share that is! It’s also really easy to clean, along with the grinding compartment – which has removable parts to make things easier – and all parts are BPA free for your peace of mind. Shop with confidence as the Neo Electric Ice Crusher/Slush Maker is covered by a 1 year manufacturer’s warranty.

This item is fantastic just what I needed for cocktail nights. Anonymous. Thu May 22 2025

From ice-cold slushies to frozen cocktails, enjoy a huge range of drinks thanks to this easy-to-use machine, which crushes ice and stirs your drinks. With its gorgeous retro design, the deluxe ice crusher is perfect for entertaining guests or bringing something different to your BBQ, and will go down a treat at children’s parties! You can choose either fine or coarse shaved ice by turning the dial on the front of the machine. Once crushed ice falls into the jug, it is constantly agitated by the stirrer which helps prevent it from sticking together, and if you add your fruit juice, alcohol, or syrup to the jug, your drinks will be stirred too. There is even a measuring guide on the jug which tells you how much liquid should be added per quantity of ice so you’ll have the perfect slush consistency every time! Hooray! The 1-liter jug removes for easy serving - if you want to share that is! It’s also really easy to clean, along with the grinding compartment - which has removable parts to make things easier - and all parts are BPA-free for your peace of mind. Shop with confidence as the neo electric ice crusher/slush maker is covered by a 1-year manufacturer’s warranty.

Other different sizes it makes you’re very good for making such puppies and cocktails. Jane. Pirbright, GB. Fri Jul 24 2026

Dark Grey

Neo Black & Copper 10 in 1 1500W Hot Steam Mop Cleaner and Hand Steamer

Delighted with this steam mop. It is exactly what I wanted. The only small thing I would change us the length if the power cord. It is not as long as it could be and maybe some thing like a hook system to wrap the power cord around for storage. Otherwise the floors are clean and hygienic. Very happy.. Anonymous. Fri May 24 2024

Green/Black

High-quality PU leather and mesh padded office chair.

The chair is way overpriced. The only reason Ive bought it as it said in the description that is massaging and its absolutely not! So disappointed. The same chair on other websites its £100 less than here.. Evelina. Liverpool, GB. Wed Aug 17 2022

Double 137 cm

The Neo inflatable airbed can be used for various purposes, including camping, temporary guest accommodations, and as an extra bed at home. These are designed to be portable, making them suitable for camping trips, sleepovers, or as a temporary bedding solution. This comes with a soft flocked texture on the surface to improve comfort and prevent sheets from slipping. This also helps maintain a cozy sleeping environment. The high-quality PVC material makes this durable, waterproof, moisture-proof and puncture-resistant to ensure longevity. The safety valve helps to inflate and deflate for a quick and convenient setup, allowing you to use the mattress efficiently. Lying on the velvety sleeping surface will make you feel soft and comfortable, providing campers and home users with a practical, lighter and more comfortable sleep.

Off White

Introducing our sleek and efficient Double Door Makeup Organiser! Say goodbye to clutter and hello to organized bliss with our spacious and compartmentalized design. Crafted to keep your beauty essentials dustproof, moisture-proof, and neatly arranged, this organizer is a must-have for any makeup enthusiast. With its large-capacity space, you can store all your beauty essentials with ease. The spacious top compartment is perfect for bottles of sunscreen, toner, and isolation cream, while the drawer cabinets allow for the neat organisation of eyebrow pencils, nail polish, masks, makeup brushes, powders, jewelry, and more. Designed for both functionality and style, our organiser features electroplated handles and feet, adding a touch of elegance to your vanity. Plus, its smooth texture and beautiful design make it a chic addition to any space. Save up to 70% of your counter space and say hello to a clutter-free beauty routine with our Double Door Makeup Organiser!

This play tent gives your kids a cosy place to lounge, sleep, enjoy role-playing, relax and play with friends for hours of fun. A snug place to read storybooks, creating great childhood memories.

This arrived quickly and I am sure my grandson will love it. Looks well made and sturdy . It was a good price having looked around extensively on other shopping sites. Catherine. Thirsk, GB. Thu Nov 02 2023

Black

Neo ergonomic gaming desk with headphone hook cup holder and cable management.

Get ready to treat everybody to your delicious and vibrant snow cone drinks! It’s ideal for all events and caters for all ages. So get creative and see what mouth-watering beverages you can come up with using the versatile Neo Snow Cone Maker, whether it’s a sweet fruity drink for the kids or even an exotic cocktail for the adults the Neo Snow Cone Machine is sure to please all. Enjoy flavoured, shaved ice cones that are a breeze to make with this machine that has re-usable cups, spoon straws and two syrup dispensers. Ideal for summer and festive parties. This also makes for a unique present for people of all ages. See our attached pictures for suggested recipes.

Double 137 cm

The Neo inflatable airbed can be used for various purposes, including camping, temporary guest accommodations, and as an extra bed at home. These are designed to be portable, making them suitable for camping trips, sleepovers, or as a temporary bedding solution. This comes with a soft flocked texture on the surface to improve comfort and prevent sheets from slipping. This also helps maintain a cozy sleeping environment. The high-quality PVC material makes this durable, waterproof, moisture-proof and puncture-resistant to ensure longevity. The safety valve helps to inflate and deflate for a quick and convenient setup, allowing you to use the mattress efficiently. Lying on the velvety sleeping surface will make you feel soft and comfortable, providing campers and home users with a practical, lighter and more comfortable sleep.

The platform hand truck is perfect for hauling goods effortlessly. With two 360 swivel casters, it is easy to manoeuvre and move smoothly anywhere. The platform truck is extremely versatile and can be widely used in fields such as the home, garden, office, warehouses, etc. The truck also features a folding handle for easy transport and storage.

Black

Made with comfort in mind, this chair and its 360-degree swivel allow you to easily move around. A heavy-duty chrome base sits on nylon castors. Variable seat height. A great addition to any office or home. High-quality material padded with premium PU material, the soft backrest and seat are easy to wipe and the high-density sponge helps retain its shape. Built-in footrest for maximum relaxation and USB massage function available in the lumbar cushion.

Best purchase ever! Give more space. Zurema Domingas Cornelio. Shipley, GB. Fri Nov 04 2022

Introducing our durable and spacious outdoor storage solution - the Neo 320L Plastic Storage Container. Designed to withstand the elements while offering ample storage space, this container is a must-have for any outdoor setting. Crafted from high-quality, weather-resistant plastic, this storage container ensures your belongings stay safe and dry year-round. Its wood effect finish not only adds a touch of modern sophistication but also complements any outdoor decor seamlessly. With a generous capacity of 320 liters, this container is perfect for storing garden tools, patio cushions, sports equipment, and more. The spacious interior provides ample room to organise and protect your items from dust, moisture, and pests. Equipped with a sturdy lid that securely snaps shut, your belongings are kept safe and secure, while integrated handles make it easy to move the container wherever you need it. Additionally, its compact footprint allows for versatile placement in gardens, patios, balconies, or sheds without taking up too much space. Whether you're looking to declutter your outdoor space or simply need a reliable storage solution, the 320L Plastic Storage Container combines durability, functionality, and style to meet all your outdoor storage needs.

48cm H x 24cm W x 54cm D, White

The colder months are drawing in fast. This oil-filled radiator keeps your home perfectly heated with 3 heat settings. Comes with castors so it's easy to maneuver about the room. It's freestanding and adjustable thermostatically controlled so you can easily make sure the room is at your ideal temperature. And you'll have peace of mind with a safety cut-out feature to prevent overheating and a tip-over protection switch.

Great. Let’s of good heat. Easy to attach wheels.. Kim. Wickford, GB. Fri Jan 13 2023

Copper

The 30-second anti-drip function will enable you to pause in between and brew the coffee. The anti-drip feature allows the carefree pouring of liquids without spills. The maker will also turn off when the water level is extremely low, and all water has completely dried up. It saves your appliance and kettle from getting damaged. The top funnel is removable and made from health-safe materials. The glass carafe and funnel are also dishwasher safe. You can save all your time by just putting them in the dishwasher. With such a large cup, you can make coffee for 12 people. Its advantage is that it is ideal for those who live in a dormitory or in large families, as well as for those who just like to drink a lot of coffee. The cup is made of high-quality glass, which allows you to keep the temperature of coffee for a long time and does not give the drink any taste. The kettle is designed to have an anti-drip structure. Pour liquids freely without worrying about spills. The maker can also be paused in between. Uninvited or surprising guests in the house well, at least you won't have to worry about the coffee. This coffee maker has a built-in function to turn off when it is left on its own for more than 40 minutes. It also has boil-dry protection. When the water is low or has almost dried up, it turns off on its own thus protecting your appliance.

White

Cool down fast with this great oscillating tower fan. Stay cool in the heat and enjoy a regular breeze from the 90-degree oscillation keeping you refreshed at every angle. The slim tower design takes up hardly any space and easy really easy to assemble. A vivid LVD screen with 3-speed settings allows you to control the temperature with the remote control included. Perfect for use in shops, gyms, offices, homes & workplaces.

Fast delivery, fan is very powerful and great value for money.. Anonymous. Fri Jun 30 2023

Take gaming to the next level with this stylish Neo gaming desk with LED lights. Made for all the gamers out there, its large surface space offers room for all your electronic devices and accessories. Enough room for multiple screens and consoles. The atmosphere will be vibrant, thanks to the RGB LEDs lighting up in different colours, and comes with a remote control so you can choose the speed and colour combination of your choice. Keep your drinks in the cup holder to have handy nearby and avoid spillages. This large computer desk features 2 cable tidies to keep your work space organised and free from wires and clutter. A solid steel frame keeps the desk stable. Game enthusiasts have the perfect set up to get in the zone.

This 1.5L Neo dehumidifier is highly efficient at removing excess moisture from your home or office, creating a healthier environment by dehumidifying the air around you. The result? Fresh, clean, and dry air all day long. Easy to move and store – you can move the dehumidifier between the bathroom, kitchen, and bedroom to tackle condensation and cleanse the air. With every use, you’re creating a healthier home and improving your wellbeing. Easy to drain and refill the Neo dehumidifier. When the water tank is full you can easily remove it from the dehumidifier – pull out the plug and empty via the easy-to-use water outlet.

This product is great, works as it is supposed to.. Anonymous. Tue Nov 21 2023

White

Cool down fast with this great oscillating tower fan and aroma diffuser. The calming scent will help ease your senses, while the fan keeps you cool. Simply add water and a little aromatherapy oil. Stay cool in the heat and enjoy a regular breeze from the 90 degree oscillation – keeping you refreshed at every angle. The slim tower design takes up hardly any space and is really easy to assemble. A vivid LCD screen with 3 speed settings allows you to control the temperature with the remote control included. Perfect for use in shops, gyms, offices, home & workplaces.

Made with comfort in mind, this chair and its 360-degree swivel allow you to easily move around. A heavy-duty chrome base sits on nylon castors. Variable seat height. A great addition to any office or home! These deluxe Neo branded fully reclinable racing-style computer office gaming chairs are made with high-quality fabric. The Neo computer office gaming chair combines multiple adjustable features, luxurious materials and an ergonomic design for comfort. The Neo computer gaming office chairs support a new level of comfort for gaming, studying and working office environment. High-quality material, padded with premium PU material, the soft backrest and seat are easy to wipe and the high-density sponge helps retain its shape. Built-in footrest for maximum relaxation and USB massage function available in the lumbar cushion.

Fantastic chair. Exactly like the picture.. Rebecca. Tue Oct 22 2024

Double 157 cm

Neo inflatable air bed can be used for various purposes, including camping, temporary guest accommodations, and as an extra bed at home. These are designed to be portable, making them suitable for camping trips, sleepovers, or as a temporary bedding solution. This comes with a flocked texture on the surface to improve comfort and prevent sheets from slipping. This also helps maintain a cozy sleeping environment. The high-quality PVC material makes this durable and puncture-resistant to ensure longevity. The height and thickness is raised to a more standard bed height which provides more comfort and support for a good night's sleep. This is equipped with a lightweight built-in electric pump for easy and fast inflation and deflation. This eliminates the need for a separate pump and makes the setup process more convenient and efficient. The Airbed adopts a strong vertical Coil Beam construction design, which provides support and helps distribute weight evenly, reducing the risk of sagging and enhancing overall comfort.

Perfect for guests and family sleep overs! Everyone said they had a great nights sleep on this air bed from Wayfair.. Anonymous. Wed May 22 2024

Naural

Neo heated throws offer exceptional softness with a 20% thickness boost over regular electric throws. The heating blanket is made of 240GSM fuzzy flannel on one side and 220GSM fluffy sherpa on the reverse, providing a cozy and warm experience. Choose between the two materials to cater to your comfort needs and relieve fatigue caused by the cold. 10 temperature settings and auto shut off timer helps make sure the protector doesn't get left on. Comes with 10 timer settings. Machine washable and tumble dryer safe, simply detach the digital control.

Black

The Neo 5-fin oil-filled radiator is designed for efficient and consistent heating in your home. The 5-fin oil-filled radiator is known for its compact, portable and slim design, making it easy to fit in tight spaces. It is mounted on casters, allowing for effortless mobility and transportation from one room to another. This radiator comes equipped with a thermostat that enables you to set your desired temperature. This feature allows for precise temperature control, making it energy-efficient as the radiator will automatically turn on and off to maintain the desired heat level. This also has an overheat protection and a tip-over switch. If the radiator gets too hot or is accidentally knocked over, it will automatically shut off to prevent accidents. The oil inside the radiator columns is heated, and this heat is then evenly distributed throughout the room. The fins increase the surface area, allowing for a consistent and gradual release of warmth. They don’t have a fan, which means they don’t produce any noise during heating. Because of their ability to maintain a consistent temperature and the inherent efficiency of oil as a heat storage medium, oil-filled radiators are generally energy-efficient heating solutions.

Fantastic little heater for a small room, my 14yr old has it in her room and it’s perfect for cold nights. Anonymous. Tue Nov 21 2023

Prepare your morning eggs with style with the Neo grey and copper electric egg boiler poacher and steamer. This 3 in 1 machine that features buzzer and automatic cut off when cooked with boil dry protection.

Tusambila. Slough, GB. Tue Nov 18 2025

White

Keep yourself cosy this winter with this Neo oil filled radiator. Its compact design is both practical and stylish, making it the perfect addition to any home, it’s the perfect choice for living rooms, kitchens, garages, offices, and more. This oil filled radiator is fitted with both a thermostat and a 24-hour timer. This means you can get the room at just the right temperature and you can program it to turn on and off according to your schedule. The thermal oil inside the radiator is designed to conduct and retain heat. This oil, combined with the radiator’s compact fins, means it heats up quickly but cools down slowly. This is important as it means the thermostat will work much more efficiently, keeping you warmer for longer while being energy saving and cost effective. This heater is fitted with tip-over protection and an automatic overheat shutdown switch. This means you can use it as much as you like with complete peace of mind.

This cordless copper kettle features a rainbow-effect iridescent glass and a LED colour-changing display that illuminates from blue to red as the water boils

Pleased on the whole with this kettle. Although rainbow effect is a bit far fetched. My only gripe is that it has a blue light when on standby! So I have to turn off at the mains. When the kettle is on it has a red light glowing.. Anonymous. Sun Aug 07 2022

40 H x 40 W x 50 D cm

Cool down fast with this Neo high-velocity floor fan is a great addition to your home, keeping you refreshed at every angle. Perfect for use in shops, gyms, offices, home & workplaces. Enjoy the sleek, contemporary design of this fan that will help you to cool down in no time at all during those hot summer days where you just want to feel comfortable again. It comes with three adjustable speed options of high, medium and low that gives you full control over your desired air-flow too. It’s easy to assemble with instructions given and a three-speed push button that you can press with ease. It comes in a metal effect finish that looks great, adding a retro touch of style to your home and is practical too.

Silver

Suitable for the kitchen this LED Nordic Style Cordless kettle features an illuminated blue display as the water boils.

I should have bought it a long time ago. My old kettle was a plastic one and I used to get a strange taste of the boiled water. I thought it might be the natural taste of water in this neighborhood but when I tried the first glass of water from this glass kettle, immediately I knew I was wrong. The taste was so pure. OMG! And it is a very fast boiler and quite too! Strongly recommend it!. Allan. Liverpool, GB. Fri Aug 13 2021

Blue

Neo ergonomic 2 tier gaming desk with headphone hook monitor stand and shelf.

After the first one found damaged have now recived the replacement in good condition. Martin. Bristol, GB. Sat Apr 06 2024

Maintain a fresh, dry, and comfortable home environment with the Neo 12L dehumidifier. Designed to extract up to 12 liters of excess moisture daily, it effectively reduces humidity levels in medium-sized rooms, preventing mold, mildew, and condensation. Whether you’re dealing with persistent dampness or simply looking to improve air quality, this 12L dehumidifier is a practical and stylish solution for healthier living.

Whether you’re looking to cook crispy chips or roast a chicken, this air fryer from Neo can do it all. The 6.5L capacity means you can comfortably cook for the whole family, this is approximately 4 portions. The digital display with touch screen panel helps plan your preparation time. Double layer heat resistant tempered glass door can keep all the heat inside the device when cooking. You can also watch the progress of your food, without needing to open the lid. The air fryer is fitted with an automatic switch-off, turning off the air fryer, so there is no danger of over cooking your food. Save time and cook healthy meals easier than ever all at the touch of a button. Happy Frying!

This 4 in 1 multifunctional digital soup maker, blender and juicer, easy digital operation of 4 functions for different textures and ingredients.

highly recommended. Anonymous. Wed Oct 12 2022

Enjoy a delicious pizza, cooked in a jiffy with the Neo 12 Pizza Oven. Enjoy alfresco cooking for friends and family gatherings.The letterbox opening is ideal for sliding pizzas in and with ease and the oven can also roast meat, fish and vegetables. Insert the included stone baking board and attach to a gas canister for use. Allow to cool before moving the oven. The legs are foldable for compact storage and transport.

Black

Cool down fast with this great oscillating tower fan and aroma diffuser. The calming scent will help ease your senses, while the fan keeps you cool. Simply add water and a little aromatherapy oil. Stay cool in the heat and enjoy a regular breeze from the 90 degree oscillation – keeping you refreshed at every angle. The slim tower design takes up hardly any space and is really easy to assemble. Perfect for use in shops, gyms, offices, home & workplaces.

This Neo fan heater is ideal for keeping your home warm this winter. With carry handles this heater is portable to move around your house. This heater comes with a safety cut out, thermostatic controls. Ideal for providing warmth during colder days, this heater from Fine Elements featuring a thermostatic control and safety cut out technology. Fan Heaters use an electric coil to create heat and then blow the warmth across the room. They heat small rooms quickly.

Grey

The deluxe Neo branded fully reclinable racing-style green computer office gaming chair is made with high-quality PU leather. The Neo computer office gaming chair combines multiple adjustable features, luxurious materials and an ergonomic design for comfort, with lumbar and headrest support. The Neo computer gaming office chairs support a new level of comfort for gaming, studying and working office environment.

Whether you’re looking to cook crispy chips or roast a chicken, this air fryer from Neo can do it all. The 8.5L capacity means you can comfortably cook for the whole family featuring the 4-in-1 versatility: Air Fry, Roast, Reheat, and Dehydrate. The digital display with touch screen panel helps plan your preparation time. Double drawer feature allows you to cook different foods together. The air fryer is fitted with an automatic switch-off, turning off the air fryer, so there is no danger of over cooking your food. Save time and cook healthy meals easier than ever all at the touch of a button. Happy Frying!

Effectively manage excess humidity with this powerful Neo 25L dehumidifier, designed for larger spaces such as living rooms, basements, and offices. With advanced moisture control features, this dehumidifier helps protect your home from dampness, mold, and condensation, creating a healthier and more comfortable environment. Whether for reducing dampness, drying laundry, or preventing condensation, this 25L dehumidifier offers an effective and stylish solution to maintain a fresh and comfortable living space.

This LED kettle features a colour changing illuminated display that illuminates from blue to a red colour as the water boils and also features an iridescent rainbow effect glass. Finished with stainless steel this kettle is sure to lighten up any kitchen and impress.

Made with comfort in mind, this chair and its 360-degree swivel allows you to easily move around. Heavy duty chrome base sits on nylon castors. Variable seat height. A great addition to any office or home! These deluxe Neo branded fully reclinable racing-style computer office gaming chairs is made with high quality bonded leather. The Neo computer office gaming chair combines multiple adjustable features, luxurious materials and Ergonomic design for comfort. The Neo computer gaming office chairs support a new level of comfort for gaming, studying and working office environment. High quality Material, Padded with premium PU material, the soft backrest and seat are easy to wipe and high-density sponge helps retain its shape. Built in footrest for maximum relaxation and USB massage function available in the lumbar cushion.

Anonymous. Wed Dec 25 2024

White

This Neo tempered glass panel heater can be both wall-mounted or portable by using the supplied stand. Its IP24 water-resistant allows it to be used in many spaces including bathrooms. There’s no pipework required, just electricity. You can take control of all the heater functions from anywhere, at any time, using your smartphone. Simply connect the heater to your home WiFi, download the app on your smartphone and away you go! The advanced energy efficient design, weekly timer and precise digital controls have all been put in place to provide more efficiency and help you save money on those energy bills. Heat up your room minutes before you arrive home! Title: Neo Electric Glass Panel Heater 1000W-2000W Portable WiFi Thermostat Wall Mounted Radiator

Black

Cool down fast with this great clip-able or desktop fan. Stay cool in the heat and enjoy a regular breeze keeping you refreshed at every angle. The clip allows you to mount the fan in just the right angle to keep you cool and refreshed or fit the regular base for normal desktop use. Perfect for use in home & workplaces. This personal 6-inch clip fan has a powerful motor and a high-strength clip that allows it to be mounted to any surface – making it ideal for beds, tables, desks and shelves. This also comes with an additional base so it can sit freestanding for normal use. A fully adjustable stand allows you to rotate the mini fan a full 360° degrees to change the airflow in any direction of your choosing. 2 Speed Settings to choose between a high-power mode that is perfect for hot summer days and a low-power setting that creates a quiet stream of air which is ideal for use when sleeping.

Not an oscillating fan but ok would not recommend. John. Sat Jul 11 2026

Navy

Neo heated throws offer exceptional softness with a 20% thickness boost over regular electric throws. The heating blanket is made of 240GSM fuzzy flannel on one side and 220GSM fluffy sherpa on the reverse, providing a cozy and warm experience. Choose between the two materials to cater to your comfort needs and relieve fatigue caused by the cold. 10 temperature settings and auto shut off timer helps make sure the protector doesn't get left on. Comes with 10 timer settings. Machine washable and tumble dryer safe, simply detach the digital control.

Inject some refreshing breeze into your bedroom, office or living room with this simple-to-use air cooler. Ideal for stuffy summer days, it has a generous 4L water tank with three convenient power settings and an automatic oscillation function so you can concentrate the cold air where you need it most.

I just love this I have it in my bedroom so nice and cool. Anonymous. Wed Aug 21 2024

Cool down fast with this great oscillating desktop tower fan. Stay cool in the heat and enjoy a regular breeze from the 90 degree oscillation, keeping you refreshed at every angle. And it has 6 speed settings so you can choose the strength of air that suits you. The slim tower design takes up hardly any space and is really easy to assemble. At just 14″ high it’s easy to move from room to room. A smart way to beat the heat. Perfect for use in shops, gyms, offices, home & workplaces.

Love it, just right for the space in my bedroom. Doreen. Sun Jul 14 2024

The neo 4 + 1 burner gas barbecue grill is perfect for beginners and bbq maestros alike, comes with free cover! boasting impressive features such as a 2m gas regulator and rain cover to protect from the elements. This stylish designed barbecue comes with 5 stainless steel burners, stainless steel cooking grill and upper cooked storage rack. The sturdy stainless steel lid guarantees quality over a life-time of use, while the built-in thermometer gauge on the lid measures heat temperature and helps you achieve perfect, succulent results every time. In addition, the side shelves provide additional work-space when you need it, while its 4 casters provide effortless mobility and stability for outside use. last, but not least, this grill has a side-burner that can be used to heat saucepans or folded down to give extra preparation space. Its a versatile essential for al fresco cooking!

I cannot review this product yet because we've not yet been able to try it out, despite receiving it more than a month ago. First, we were given a delivery date that came and went...and when I called about it, learned there had been an error and it had never been dispatched. Second, when it did arrive it was slightly damaged (bent in several places with paint scraped off) and it was a beast to assemble with very unclear instructions in several places. Finally and most frustratingly, we thought we were purchasing a grill that could be connected to a natural gas line, which we had run outside to a patio after a major kitchen renovation. It took a while to get a plumber to come to do this. When he arrived he said this was not the right sort of grill to connect to the natural gas line to and that we needed to purchase propane tanks for it. This came as a shock given the way Wayfair describes this grill. It specifically claims to be a NG grill and makes zero mention of requiring propane tanks anywhere in the product specs. And, because it was such a beast to assemble, we are not inclined to deal with returning it and trying to find a "natural gas grill" that would be compatible with the NG line we have available. Despite poor descriptions and inadequate packing, we are planning to keep this grill for now to avoid further delays to our ability to enjoy grilling THIS summer. But we probably won't make further purchases from Wayfair as we have lost faith in the company over this one. Hopefully it will prove to be a good purchase in the end.. Anonymous. Mon Jul 10 2023