I am extremely disappointed with this purchase and with my overall experience with your company.
The chair is loose and unstable, and the drawers cannot even be assembled properly because the necessary screws were missing. Also, part (G) was not included in the package at all — instead, we received two of part (H). On the other hand, there were many extra screws that were completely unnecessary, while the ones we actually needed were missing.
Because of this, we will now have to spend extra money buying screws ourselves just to finish assembling the table.
Unfortunately, this is also the second time I have had problems with your company. The last time, my delivery did not arrive within the agreed timeframe, even though it was supposed to be a gift. I decided to give your company another chance, but once again I am left very disappointed.
This has been a frustrating experience and honestly feels like wasted money. I had highly recommended this table to friends and family before receiving it, which now feels embarrassing and disappointing.
I would appreciate a proper solution as soon as possible, including the missing parts and correct hardware.