Outside Your Front Door
£9.99 Large Parcel Delivery Fee
Get it by Wed, 3 Jun
to
EC1A 7ES

Underbed Storage

Drawer

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18+, T&C apply, Credit subject to status.Learn moreAbout This Product
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Learn MoreRated 3.7 out of 5 stars
Showing 1-3 of 3 reviews
Rated 5 out of 5 stars
Colour:Silver,
Size:Small Double (4'),
Storage Type:2 Foot-end Drawers
Lovely silver grey colour. Fits into my new room perfectly, and my cats love it too, totally recommend
Rated 1 out of 5 stars
Colour:Turmeric,
Size:Double (4'6),
Storage Type:4 Drawers
Bed is great and is as expected, but the one star is for the correspondence for the delivery process. I contacted customer service to reschedule the delivery date as I would have been out of the country for arrival. During the first interaction they had insured me the delivery date would be changed after dispatch (which seemed suspicious but it's their job to know). After I got conformation about dispatch I contacted customer service again to re issue a reschedule date but this time they have informed me that the delivery date could not be amended after dispatch. As you can imagine there was a back and forth but to no avail about who was responsible for delivery. After two hours of attempting to get delivery information, delivery contact or courier details none could be provided by Wayfair as customer service did not have this information. The third interaction was the most promising as they said they said they would escalate the situation to change the date as they didn't see the issue. A response to the escalation the next morning explained the delivery could not be amende. The delivery then arrived four business days earlier than expected. Unknown to customer service. One star.
Rated 5 out of 5 stars
Colour:Charcoal,
Size:Kingsize (5'),
Storage Type:No Drawer
Rated 4.6 out of 5 stars43 total votes