Lovely item, really pleased, but the challenges of delivery have put me off ordering again. I placed an order on a Monday and by Thursday late afternoon I'd heard absolutely nothing from the delivery partner. When I placed my order it said delivery would be by the Friday. This was essential as I was going away on the Saturday so wouldn't be available to receive the item. I contacted WayFair on Thursday afternoon, who said it all appeared to be scheduled as normal, but couldn't actually check further until the item had been dispatched. This seems like a major flaw in the system, I couldn't believe it wasn't possible to contact the delivery partner and just get some sort of update. The customer service team member offered to cancel my order, but I didn't want to cancel it, I just wanted an accurate guideline of when it would arrive. I felt very anxious with such a lack of information, and it meant I had a very stressful evening. The order then did arrive on Friday - the initial contact by the delivery partner was finally made by email at approx 22:00 on the Thursday evening. I missed that as I'd already gone to bed. The item did arrive on Friday, but I had no way of knowing that until Friday itself. I had intended to book some time off work to ensure I was home to receive the item, but such short notice meant I wasn't able to do so.