Gena Open-Frame Bed

1st bed arrived at couriers damaged 2nd arrived here damaged obviously was dispatched already scratched. Offered a discount but we wanted a refund, they then said we could have a refund and keep the bed because the firm selling them doesn’t bother with returns. It takes several weeks to arrive. It is not good quality. It is being sold as a uk double and wayfair suggest a uk double mattress to go with it, but the bed is European double size so the uk mattress is too small.