We’re very pleased with the hot tub and have enjoyed it very much but unfortunately for some unknown reason it has stopped heating. We have washed replaced the filters but it won’t heat up. Maybe Wave Spa can advise us on the problem

Good product although the max fill line is not level on both sides

Quick delivery. easy to set up, thats the positives. Les than two weeks use continual problems with over heating, support is awful they rely on AI chat which is so bad it’s laughable. Can’t speak to anyone, when you finally after 10 days get a response it’s by email you then spend hours and days going backwards and forwards with each time you are told to try something then that doesn’t work.

Bought this after previous tub developed a split in seam. This tub is fast better quality, a lot more comfortable with padding in floor for seating. Exterior walls have a bit of support in them which gives it more stability. Previous tub kept going soft over time and had to keep inflating it. Like most tubs I would say it comfortably fits 4 adults maybe 6 if you have kids.

After about 6 years of owning the previous model, I decided to upgrade to this newer version complete with the thermal flooring and cover. I used it for the first time last night and I was blown away by the improvements over the previous model: it now has a cushioned seating area in each corner which is fabulous. The new remote means that you don’t have to stand up anymore to see the display or function buttons and the heat didn’t drop at all whilst I was in it for over 45 minutes…..my previous model would drop by about 4 degrees in 30 minutes! Well impressed and hopefully the new base and cover should save me some money too. 5 Stars.