At a Glance

Commercial Warranty

No

Product Warranty Information

In general, our manufacturers offer a full 12-month parts warranty on all their products. The TIGER 20 year guarantee offers protection against general timber rot and decay – the guarantee does not cover the product against timber splits or warping which may occur naturally over time. To maintain the validity of this guarantee the product must be assembled strictly by the instructions supplied, treated annually with an appropriate high-quality preservative and all glazing units must be sealed, inside and out, with silicone or other watertight sealants.

Warranty Length

20 Years, 1 Year

Warranty Details 2

In general, our manufacturers offer a full 12-month parts warranty on all their products. The TIGER 20-year guarantee offers protection against general timber rot and decay – the guarantee does not cover the product against timber splits or warping which may occur naturally over time. To maintain the validity of this guarantee the product must be assembled strictly in accordance with the instructions supplied, treated inside and out once received and annually thereafter with an appropriate high quality preservative, and all glazing units must be sealed, inside and out, with silicone or other watertight sealant. For full guarantee terms, please see our Tiger 20-Year Guarantee Download. It is essential that all parts are checked on receipt - prior to assembly or the application of treatment - and any issues reported to the customer service team.