WAVE Round Inflatable Hot Tub

Delivered with missing parts so after waiting for delivery then having to wait another week for the missing parts being delivered! One of the tubes keeps leaking, no matter how many times weve took it apart and reattached and even changed the band to see if that helped, it didnt, not a bad leak but still annoying for the price you pay.

Just what Ive always wanted

You can’t control your tub when out of town this feature is stupid and pointless

The only thing this spa does good is heat up and stay hot with the extra cover. I’ve had it for 2 weeks at this point. The pump never turns off even when the heater is not running. It’s gone through 2 filters in 2 weeks and now won’t work until I replace them. I’m the only one using the spa for 30min a day. So zero reasons for the filters to need replaced. I’ve contacted wave so many time trying to figure out a situation and they were completely unhelpful. Just keep repeating themselves instead of hearing me and providing a solution to this problem. I read reviews and this company is filtering out the ones like this. I’m 100% not satisfied and I’d 100% not recommend this company. What a waste of my money!!!!

My experience has been very frustrating and disappointing. The hot tub is currently unusable due to a defective GFCI power cord. The yellow TEST button on the GFCI is physically stuck, which prevents the RESET button from engaging. This is a mechanical failure of the GFCI itself, not a controller, heater, pump, or setup issue. Eventually support sent me a replacement part but they sent me the controller not the GFCI power cord. My online review will reflect my experience. Unbelivebaly frustrating!