Having looked at a few websites online that provide framed prints, we decided to go with Big Box Art though Wayfair. As an independent retailer based in Manchester we thought we'd be likely to get a good service. The print arrived in just a couple of days and is a high quality print with a very nice frame. Not sure if it was a packaging issue, but the item did arrive with the back board wedged awkwardly against the metal fixings and I had to gently undo these and re-fit the print into the frame. Thankfully no damage was done to the frame as a result. Overall I would recommend.