I was extremely disappointed to find my purchase broken in bits beyond repair however I received a very quick response which was greatly appreciated.

Did not have much luck with this one. antler was broken on one side so Wayfair sent out a Replacement but that too had a broken antler. Wayfair refunded my money, and about 3 weeks later i had an email to say that they had credited me £20 into my Wayfair account. i could hardly believe it, so happy with Wayfair for how nice they are. Thank you so much for all of your help with this item, and in the end the outcome was Truly Amazing. p.s the reindeer other wise were lovely and a nice size.