I love these lights, I bought two for my dining and living rooms after debating the 5-arm versions. I'm glad I chose the three arm ones as they look great and not over-full in my edwardian house, with high ceilings. Perfect. They feel solid and are of much better quality than those you get on the highstreet. they have a lovely sheen to them and were easy to fit - the most fiddly part is shortening the chain, which is easy to do if you have two pairs of pliers and some masking tape (so you dont mark the chain links). Really very pleased, and significantly cheaper with the shades than I have found them for elsewhere.