The product needs to be withdrawn. The pack that is sent includes requires two retaining rings to lock the lampshade sits in a stable position. The first pack I was sent only contained one retaining ring, so the lampshade kept tilting over. Also, the pack did not contain plastic screw covers which are supposed to sit over and mask the silver screwheads fastened into various places in the lamp scafolding. I contacted customer services and established clearly which parts were missing and what was required. Instead of sending the required parts, I was sent a whole new lamp pack, which had the same missing parts. I used the retaining ring from the second pack to stabilise the lampshade from the first pack, so that's one problem solved. Now I have a working lamp unit without screw covers, and a second lamp unit which can't be used because it has no retaining rings. I contacted customer services again and they considered the matter closed. Anyone want a lamp with a wobbly lampshade? If there's anyone who isn't an AI chatbot reading this, is there any way I could just be sent part A (the screw covers). I'll happily send the lamp back. I don't want two lamps, that's why I only bought one in the first place.

Stunning floor lamp and fast delivery

Assembly instructions aren't the best but once it starts to come together it's quite easy. Looks good once assembled

Love it solid and sits perfectly in the corner of my room. Shelves enough for a frame or plant but finished the look I was after

Love this it worth every penny