First rug arrived covered with stains! However had a new one delivered after and it’s great!

Absolutely gorgeous rug, such good quality. I am so, so pleased with it. (The room is in the process of being shuffled around and redecorated hence weird placing a of pictures!) It will go beautifully with new sofa when that arrives!

Perfect! Exactly what I wanted, photos don’t do this rug justice!

Nice, thick and cosy rug. Good quality for the money! Would recommend

I am very happy with the rug. However, I was not happy with customer service or delivery. I ordered the rug on 19th November expecting it to be delivered at least within 10 days, but the delivery company lost my rug and a second had to be ordered which was not delivered until 29th of December. THIS WAS POOR CUSTOMER SERVICE AS I WAS CONTINUALLY TOLD THERE WAS NOTHING THEY COULD DO, I WOULD JUST HAVE TO WAIT UNTIL AFTER CHRISTMAS I EVEN TOLD THEM I WOULD PAY TO HAVE IT DELIVERED BY ANOTHER DELIVERY COMPANY, BUT WAS TOLD THAT WOULD NOT BE POSSIBLE EXTREMELY POOR CUSTOMER SERVICE