Wool Hand Tufted Area Rug

This rug was delivered to my house absolutely filthy. I supposed this is not a complaint about the quality of the rug itself, as it seemed like a well-made rug, but a complaint that Wayfajr would send such a disgustingly dirty rug to a customer. When I showed these pictures to customer service and asked for a replacement (and these pictures were taken after I ran a vacuum over it) they tried to get me to keep it as is and clean it myself with a “partial refund” of $20. The reality is, this rug is not coming clean. It is for my baby daughter’s nursery and I would never have something this dirty in my home, let alone in my baby’s room.

the rug arrived dirty and stained

Such a cute round rug. Very soft. I love it.

Super happy with this rug, just like the picture, thick and well made, great price for what you get.

Arrived dirty and looks like it has been used for a year.