Wool Hand Tufted Area Rug

Lovely rug .. daughter loves it ! Needs time to settle .. I read some comments about it being dirty but it’s not it’s the colour of the rug as it has to be hoovered for it to settle !

The delivery was excellent by Christian from Evri. The carpet is wonderful, I live it.

This rug was delivered to my house absolutely filthy. I supposed this is not a complaint about the quality of the rug itself, as it seemed like a well-made rug, but a complaint that Wayfajr would send such a disgustingly dirty rug to a customer. When I showed these pictures to customer service and asked for a replacement (and these pictures were taken after I ran a vacuum over it) they tried to get me to keep it as is and clean it myself with a “partial refund” of $20. The reality is, this rug is not coming clean. It is for my baby daughter’s nursery and I would never have something this dirty in my home, let alone in my baby’s room.

the rug arrived dirty and stained

Such a cute round rug. Very soft. I love it.