Although it's the first time I haven't been happy with a rug I've ordered from Wayfair I found the returning process very easy. The rug didn't suit.

So disappointed with this rug ☹️ Since we bought it, it just continuously shreds the wool. It looks fuzzy and completely worn out already (photo) and I’ve only had it 5 months. It’s not worth the money at all.

Works perfectly in our living room. Adds warmth and cosyness. It’s really soft and nicely made.

Very nice rug. Worth buying!! High quality and fast delivery - love the color;) fab ;)))

This rug keeps our kitchen warm and helps to separate the dining area from the rest of the room.