At a Glance

Commercial Warranty

No

Product Warranty

Yes

Full or Limited Warranty

Limited

Warranty Length

20 Years, 1 Year

Warranty Details 2

In general, our manufacturers offer a full 12-month parts warranty on all their products. This 20-year guarantee offers protection against general timber rot and decay – the guarantee does not cover the product against timber splits or warping which may occur naturally over time. To maintain the validity of this guarantee the product must be assembled strictly by the instructions supplied, treated inside and out once received and annually thereafter with an appropriate high-quality preservative, and all glazing units must be sealed, inside and out, with silicone or another water tight sealant. For full guarantee terms, please see our tiger 20-year guarantee download. All parts must be checked on receipt - before assembly or the application of treatment - and any issues reported to the customer service team.