It's advertised as medium/firm, but it's definitely firm. I've slept on it for three months before returning it, and added a Panda mattress topper which reduced me from half an hour's stiffness in the morning to a few minutes. For the record though, I'm an athletic person in my 30s who's never had problems with my back before sleeping on this mattress. I'm about 11.5 stone, and I very much slept on the mattress, rather than in it. Trying to sleep on my back resulted in my lower back arching as my hips just didn't sink in at all. It seemed well enough made, and will probably be fine for heavier people, but it's not in any way designed for me.

Outstanding Supporting and quality

Mattress was too much like chemical smell ihave baby may be i would like to return it i buy Emma original elite mattress Super kings.

I bought this mattress as i previously had a Emma mattress and it was hreat , however this one is supposed to be soft to medium and its not . Its very hard and uncomfortable, wake up every morning aching , especially my lower back. Very disappointed. Contacted Emma for a free mattress topper as apparently this is what they do, to be told , they dont have any in stock and are not sure when they will be getting any. My other option was to return the mattress but then i have nothing to sleep on until i receive the money back in to my account.

This mattress is so comfy & supportive! No mattress topper needed. Delivered on time & in great condition. Easy to unpack and decompress over 24 hours.