Mattress does not lie flat. Contacted seller and was advised the following …… No suitable bed base Please see below from the vendor as the base is not suitable for the mattress, this claim has been rejected: The mattress is not being supported on the correct base and per the care instructions. Our care guidelines recommend that your slats be 8cm to 10cm wide, with the gap between the slats no more than around 7.5cm. The main issue is to ensure the gap between the slats is smaller than the slats themselves. This ensures enough support long-term for both you and the mattress. Tubular bases invalidate the guarantee. The customer needs to place the mattress on a slated base that follows the care instructions above or on a fully boarded out base.

It has taken too long ( more than a few weeks) to get the toxic smell out of this mattress - it still really smells very strongly

The mattress is definitely very comfortable and we are sleeping much better, my only issue with the mattress is the plastic smell, which is still very strong after nearly 2 months, even though I open the window every day,all day .

I bought this a month or so ago and still can't sleep in the room as the chemical smell from the mattress is so strong. Advice on how to eradicate this swiftly would be helpful in product blurb. It does however appear to be very comfy.

Very comfortable for side-sleepers - it cradles and supports the body and I can sleep for many hours on the same side without having blood cut off in my hops and shoulders - this is a first. Bought to improve lower back pain I have been having for months, and in conjunction with stretches and physio, this mattress seems to be helpful.