Upholstered Headboard

Grey king size headboard was delivered to the wrong address (wrong street) by DHL but the lady at that address kindly brought it to my house. It was well packaged but when I removed the plastic covering it had a stain/mark on it which obviously happened before it was wrapped up…I had waited nearly 3 weeks on this item so didn’t want to return it as I would have had another long wait & might have had the same problems. The item cost £128.99 in Wayfair’s sale & they offered me £19.34 as a reduction for the headboard being marked & they suggested I used warm soapy water on it…I have organic stain removal spray which I used twice on the mark & it’s not as noticeable. I feel £19.34 is a bit low to be offered considering it was delivered to the wrong address & the item had a noticeable mark on it but accepted as if I had refused then I might have got no discount. I do really like the headboard but wasn’t impressed with DHL delivering it to the wrong address & as this item was brand new was unhappy to find it came with a mark on it which was very noticeable. I’m a bit reserved to use Wayfair in the future.

Lovely sturdy headboard! Really impressed.

Exactly what I wanted, very good quality!

Nice quality and seems sturdy. Purchase and delivery was straightforward. Just what I needed.

We didn’t receive all screws to put the bed together… the bag had been tipped open and were not inside the package… we checked!!! Not happy!