I'm really impressed with the service given by Wayfair and Inbox Zero! When assembling my chair, I found step 5 to be confusing and as a result, I needed to remove two bolts to make corrections, but the bolts pulled out the inner screw nuts with them. With no way to put these back in, I was left with a chair without one armrest. I contacted Wayfair and they promptly took care of my case and resolved the issue with the manufacturer, Inbox Zero. No questions asked, no hassle. The chair itself seems very sturdy. This is my 5th chair in 3 years, all costing around the same price range. This chair from Wayfair seems to be the most well made and durable so far. It's very comfortable and looks great too! Thank you Wayfair for your help!

Brilliant, easy to assemble, looks lovely and supports my back!

Love it, easy to put together and is comfy.

Indcredibly good value for money being open box on a chair already reduced . Easy to assemble and seems a lot more comfortable as has a wider back and good reclining position with the headrest really useful. Only gripe is that the seat seems pretty thin for something to sit on 8 hours a day and the armrests when in the upright positionn cant be tucked away so you do feel them and they do feel a little flimsy.

Minus how long it took to get delivered it was really simple to set up